
Greater Montana GMAC Real Estate
12
Points of Culture ...
Commitment
- We will be committed to the Vision, Mission, Goals and Rules and SUCCESS
of Greater Montana GMAC Real Estate, its current and future team, and
its clients at all times.
-
You will
always recommend products and services of Greater Montana GMAC Real
Estate prior to going outside the company.
Ownership
- Accept that you as an individual are truly responsible for your actions,
outcomes and everything that takes place in your work and your life.
Integrity
- We will always speak the truth. What we promise is what we deliver.
- We will only ever make agreements we are
willing, and intend to keep.
- We will communicate any potential broken
agreements at the first opportunity.
- We will clear up all broken agreements
immediately.
Excellence
- Good enough isn’t. We will always deliver products of exceptional quality
that add value to all involved for the long term.
- We will look for ways to do more with less and
stay on a path of constant and never ending improvement and innovation.
Communication
- We will always speak positively of our team members, our clients and
Greater Montana GMAC Real Estate in both public and private.
- We will speak with good purpose using
empowering and positive conversation.
- We will acknowledge what is being said as true
for the speaker at that moment.
- We will take responsibility for responses to
your communication.
- We will greet and farewell people using their
name.
- We will always apologize for any upsets first
... and then look for a solution.
- We will only ever discuss concerns in private
with the person involved.
Success
- We will focus our attention on the successful outcome of whatever you are
doing.
- We will have a willingness to win and allow
others to win ... win/win.
- We will display pride, prosperity, competence
and personal confidence.
Education
- We will always be willing to learn from our mistakes.
- We will always be striving to learn, grow and
master so we can help our fellow team members and clients learn, grow and
master too.
- We will act as an educator to allow our
clients to make their own intelligent decisions about their future
remembering that it is their future.
- We will impart practical, useable knowledge
rather than just theory.
Team Work
- We will be willing to do whatever it takes to stay together and achieve
team goals.
- We will focus on co-operation and always come
to a resolution, not a compromise.
- We’ll be flexible in our work, able to change
if what we’re doing is not working.
- We will ask for help when we need it and be
compassionate to others who ask.
Balance
- We will have a balanced approach to life remembering that our spiritual,
social, physical and family aspects are just as important as our financial
and intellectual.
Fun
- We view life as a journey to be enjoyed and appreciated and will help to
create an atmosphere of fun and happiness so all around us enjoy it as well.
Systems
- We will always look to the system for a solution. If a problem arises we
will look for a system correction before we look for a people correction.
- We will look for a system solution in our
innovation rather than a people solution.
- We will follow the system exactly until a new
system is introduced.
- We will suggest system improvements at our
first opportunity.
Consistency
- We will be consistent in our actions so that our customers can feel
comfortable in dealing with Greater Montana GMAC Real Estate and it’s agents
at all times.
|